Bridge Command Forum

Support => Bug reports => Topic started by: BobGidden on August 30, 2017, 10:48:13 AM

Title: can't download bc5 - ERR_SSL_PROTOCOL_ERROR
Post by: BobGidden on August 30, 2017, 10:48:13 AM

I've tried two browsers, and cant get https://www.bridgecommand.co.uk/file/bc50_setup.exe to load.

"ERR_SSL_PROTOCOL_ERROR"
from chrome,

"An error occurred during a connection to www.bridgecommand.co.uk. SSL received a record that exceeded the maximum permissible length.  Error code: <a id = "errorCode" title-"SSL_ERROR_RX_RECORD_TOO_LONG">SSL_ERROR_RX_RECORD_TOO_LONG</a>"
from Firefox.

Help, please?

Regards,
BobGidden

Title: Re: can't download bc5 - ERR_SSL_PROTOCOL_ERROR
Post by: forum_admin on August 30, 2017, 03:50:23 PM

Hi,

Are you accessing the internet via a proxy? This error usually indicates a server problem, but I've checked just now and can download the file fine from my connection.

If so, could you try downloading from another network?

James

Title: Re: can't download bc5 - ERR_SSL_PROTOCOL_ERROR
Post by: BobGidden on August 30, 2017, 10:22:03 PM

No, I'm not going via a proxy. Strange...
My son (who lives with us) has just downloaded it onto an apple, so I now have the file, but we can't explain why his worked and mine repeatedly failed... anyway, our problem, by the sound of it. Thanks for the quick reply.
Bob.