Bridge Command Forum

Support => Bridge Command General Support => Topic started by: roystark on March 30, 2014, 06:11:13 AM

Title: unable to create 3d screen
Post by: roystark on March 30, 2014, 06:11:13 AM
I would love to try your simulator but cannot get it to run under windows 7 .
I looked on the forum and saw others have the same problem with 'unable to create 3d screen' message .
I've followed the suggestion to install DirectX 9.0c ( Directx 7 will not install on Windows 7 )  , but to no avail.
Do you have any advice on how to proceed , perhaps some information on which DirectX dll's are required.
Thankyou
Title: Re: unable to create 3d screen
Post by: roystark on April 01, 2014, 07:39:56 AM
01/04 update

Lenovo Ideapad 64 bit windows 7  Home Premium
Direct X 10  -- 'unable to create 3d screen'
DirectX 9.0c -- 'unable to create 3d screen'
also tried both in Windows XP compatability mode without success

HP Mini 110-3700 32 bit widows 7 Starter with SP1 installed
Direct X 10    -- 'unable to create 3d screen'
Direct X 9.0c  -- SUCCESS

so my problem with the Lenovo is either

1. it's a 64 bit machine or
2. it needs SP1

unfortunately I've been unable to successfully install SP1 and there seems to be no solution for this from Microsoft.

Has anyone out there run on 64 bit machines ?

Thanks
 

Title: Re: unable to create 3d screen
Post by: forum_admin on April 01, 2014, 06:19:26 PM
Hi, running on a 64 bit machine should not be a problem in itself - I've recently moved to a 64 bit Windows 8.1 machine.

Can I check what graphics driver you have installed, and if you've been able to run any other 3d software. One way of checking the driver is to run 'dxdiag' (from start, run). On the display tab, it should show information on the driver, and if direct3d acceleration is enabled.

James
Title: Re: unable to create 3d screen
Post by: roystark on April 02, 2014, 01:07:05 PM
Thanks , I've not used dxdiag before , very useful.
It says I have a Standard VGA graphics adapter - Intel Ironlake mobile graphics chipset.
Direct 3D Acceleration is not available !!
I suppose this is the problem , I'll look into updating this.
Thanks for your help.